Returns & Exchanges
At Mellow Sleep, we want you to rest easy knowing that if your purchase doesn't perfectly complement your home, you have 30 days to initiate a return. We are committed to ensuring your complete satisfaction with every piece of comfort you bring into your space.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully place the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return box.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.